Shipping & Returns

Returns/Exchange Policy

In order to comply with government measures regarding COVID-19, our website remains open for business; however, our shipping policy has been changed to account for necessary precautions that must be taken, for our safety, as well as for your safety, our valued customers. Please allow 5 to 10 business days (possibly sooner) to receive orders as we navigate through these uncertain times. We will do our very best to prepare your orders within the time frame specified above or sooner.

Additionally, returns are RESTRICTED at this time. All orders are FINAL SALE until further notice. This decision has been carefully considered to ensure the safety of our team.

 

Shipping & Delivery

In order to comply with government measures regarding COVID-19, our website remains open for business; however, our shipping policy has been changed to account for necessary precautions that must be taken, for our safety, as well as for your safety, our valued customers. Please allow 5 to 10 business days (possibly sooner) to receive orders as we navigate through these uncertain times. We will do our very best to prepare your orders within the time frame specified above or sooner.

Additionally, returns are RESTRICTED at this time. All orders are FINAL SALE until further notice. This decision has been carefully considered to ensure the safety of our team.

Note: During the holidays there will more than likely be a delay with shipping. Please add 1 to 3 additional business days to the shipping timeframe.

Currently, Different Unique Chic Boutique, LLC only ships within the United States. Purchased items will be shipped within 24 to 48 hours after the date of purchase, except for pre-orders, which will have an estimated ship date. Next day shipping is available upon request for an additional charge. You will be notified of the additional charge at the time of purchase. Being that there is no signature required upon delivery, you will be 100% responsible if your package is lost, stolen, or missing. No refund will be issued.

 

Pre-orders

Pre-ordered items are items reserved with an estimated shipping date. Estimated shipping dates are ESTIMATED and may change depending on the vendor. Of course, you will be notified as soon as this has been made aware. All pre-orders MUST be paid in full at the time of reservation. Customers will be notified via email when item(s) are ready to ship. Pre-orders are treated as all other purchases. Orders cannot be canceled once orders are completed with an order number.

Inventory

If an item has sold out or is out of stock after your order has been placed, you will be notified via email right away. Unfortunately, an item can be sold out at any time before the daily update. We apologize in advance should this happen. You will be notified as soon as this is made aware.

Thank you for your patience and understanding during these uncertain times. Please stay safe and healthy!

-DUC Boutique